Last Updated: 07/11/24

Uxbridge Piano School is committed to protecting your privacy and handling your data transparently and securely. This policy explains how we collect, use, and safeguard your personal information when you interact with us, visit our website, or enroll in our programs.

1. Information We Collect

Personal Information

We may collect personal data that you provide to us, such as:

Contact Details: Name, email address, phone number, and postal address.

Billing Information: Credit/debit card information or bank details for payments.

Personal Preferences: Preferences for lesson times, instrument choice, and learning goals.

Automatically Collected Information

When you visit our website, we may collect certain information automatically:

Usage Data: IP address, browser type, and browsing behavior.

Cookies and Similar Technologies: Used to improve your experience on our website (see Section 6 for more on Cookies).

2. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To register and schedule lessons, communicate updates, and provide you with requested services.

Payment Processing: To securely process payments and manage accounts.

Communication: To respond to your inquiries, send service updates, and provide customer support.

Marketing: With your consent, we may send occasional newsletters, promotions, and offers related to Uxbridge Piano School.

3. Sharing and Disclosure of Your Information

We may share your information in limited circumstances, such as:

Service Providers: We work with trusted third parties (e.g., payment processors, scheduling apps) who assist in delivering our services.

Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights.

We will never sell or rent your data to third parties.

4. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Access: Request access to your personal information.

Correction: Correct any inaccuracies in your data.

Deletion: Request that we delete your personal data, where applicable.

Objection and Restriction: Object to or request restrictions on data processing.

Data Portability: Receive a copy of your data in a structured, machine-readable format.

If you would like to exercise any of these rights, please contact us using the information below.

5. Data Security and Retention

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Your personal data is retained only as long as necessary for our services or as required by law.

6. Cookies and Similar Technologies

Our website uses cookies to enhance your experience and gather analytics about website traffic. Cookies are small files stored on your device that help us:

• Understand how visitors interact with our site
• Save your preferences for future visits
• Improve website performance and user experience

You may manage your cookie preferences in your browser settings; however, disabling cookies may affect site functionality.

7. Contact Information

For any questions or concerns regarding this privacy policy or to exercise your data rights, please contact us:

Uxbridge Piano School
Address: 13 Southfield Cl, Uxbridge UB8 3JJ
Phone: +44 07821 460583
Email: info@uxbridgepianoschool.co.uk
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8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or regulatory requirements. All updates will be posted on this page, and we encourage you to review this policy regularly.